Frequently asked questions
Get instant answers to common questions you might have about our product.
Product, plans and pricing
What kind of results can I expect from Followyst?
You can expect even +10,000 followers within a year of modest Followyst use, given you regularly post good content people enjoy. We did not make the number up, it is the actual gain reported by our customers!
Agencies and brands will look for IGs that boast high engagement rate (esp. comments). By using Followyst, your engagement rate, reach and overall account quality will improve. As a result, depending on your niche, you can expect better sponsorship deals from brands.
Will Followyst work for my industry?
Techniques Followyst uses (e.g. auto-liking posts) are highly effective for any industry on Instagram. More so, based on our experience and what we have heard from our customers, the techniques can be applied in any niche and for any type of content.
What is your approach to privacy?
Followyst does not access apps, data nor other features on your smartphone that are not relevant to its purpose. The only thing our product does is automating Instagram on your device.
The Android Accessibility Service used by Followyst is only active whilst the automation is running. Pausing or stopping automation stops the service, so no information is collected.
The permission to display over other Android apps is necessary to show Followyst controls whilst automation is running. You can conveniently hide the controls once you are done with your automation session.
If you feel like it, you can revoke the permissions at any time and re-enable them before an automation session.
How safe is my Instagram account?
We do not ask for, nor store your Instagram password. You have to manually log in to Instagram on your smartphone for Followyst to work.
What does "free updates" include?
We strive to improve Followyst as a product by fixing issues and developing new features. Bugfixes we be always free and delivered in a timely manner, regardless of the chosen plan.
We will also occasionally add new features to existing plans for free. We will let you know when that happens, either via e-mail or an in-app alert.
Simply update the Followyst app on your smartphone to get the latest bugfixes and new features.
How does support work?
We strive to provide the best customer experience on the planet. That is why every single question or request for help is responded to within hours – a day at most – by one of Followyst co-founders.
We prioritize responses (and bugfixes) based on the customer's subscription plan.For example, customers on the Agency can expect their requests to be addressed the quickest.
Feel free to contact us and we will help you out.
What payment options do you support?
We currently support both credit/debit card payments and PayPal.
I'm a business owner. Do you issue invoices for purchases?
We're a registered business and, as such, we issue invoices for every purchase. You can download invoices from the Account page.
What is your refund policy?
If you are unhappy with your purchase, just contact us within 7 days of purchase or renewal and we'll issue a full refund for the latest payment.
I want to upgrade my subscription. How much will I have to pay?
Upgrades are pro-rated. This means, for the first payment, we will take into account your current plan and how far you are into your billing period. In general, you will not pay the full price of the plan you upgrade to.
No worries if that sounds complicated. We will provide a detailed cost breakdown during checkout.
What happens when I cancel my subscription?
You will still be able to use Followyst for the remainder of the cancelled subscription’s billing period.
How do you track my affiliate conversions?
We use Tapfiliate to track conversions and provide you with an advanced dashboard and reporting.
The tracking is done through an affiliate link of your choosing and a browser cookie. In an essence, once a potential customer clicks on your affiliate link and visits our website, we set a unique cookie that lasts 45 days. A subsequent purchase made within those 45 days will count as a successful conversion.
What happens when a Followyst plan purchase is cancelled or refunded?
We only award commissions on completed orders. In particular, customers referred by you have to stay a paying customers at least 30 days after initial purchase. Refunds or cancellations before the 30 days pass void your commission.
We’re committed to doing our best to keep our customers happy, so they stay with us for months or even years and you, as our partner, earn well-deserved cash.
What are my responsibilities as a Followyst affiliate?
As an affiliate, you’re expected to spread the word about Followyst and earn money in the process. The way you achieve that is up to you within some sane and legal boundaries (see our Terms of Service for affiliates for details).
There’re a few ways for you to have a good start. For example, share your affiliation link with people who might need Followyst (on social or via DMs), create great content for your blog or a newsletter, record a video reviewing Followyst. Get creative!
What are the Terms of Service of the Followyst affiliate program?
Terms of Service for the Followyst affiliate program can be found here. You have to accept them to join the program.
How can I monitor my earnings?
Simply log in to your personalized Tapfiliate dashboard. There you can find all the data on the progress you’re making, including statistics on clicks, conversions and commission awarded. Tapfiliate, the platform we’re using, offers rich reporting features, so you can easily understand where you’re at.
Do I have to pay anything to become a Followyst affiliate?
There’s no hidden cost to becoming a Followyst affiliate. It’s completely free.
How and when I’m getting paid?
We issue payouts on the first day of each month. The minimum payout is €20, however there is no maximum limit. The payouts are issued through PayPal only. In case you don’t have one, sign up for a PayPal account before the next payout window to keep things running smoothly.
How much can I earn by being an affiliate?
You get 35% of each first purchase made through your affiliate link. We also occasionally issue bonuses to our most successful affiliates.
There’s no floor nor ceiling for how much you can earn in total. In short, when we earn money, you get paid as well 💰!
How do I become a Followyst affiliate?
It’s very easy! Simply head to our portal for affiliates and sign up. Once you customise your individual affiliate link, you will be all set. Just share or use the link in your content.